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Frequently asked questions

 

Choosing a pass

Get answers on how to choose the right pass for your trip.
Travel days | Twin Pass | Validity | More...

 

Using your pass

Learn about the specifics of your German Rail Pass and how to use it.
Validity | International trains | Reservations | More...

 

Orders and refunds

Get your order status, account details or learn more about our return policy.
Popular topics: Order status | Refund | Other passes | More...

Check the status of your order

 

Log in to your Germanrailpasses.com account to check your order status.

 

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Login details can be found in your order confirmation email.

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